Privacy and cookie policy
This privacy policy is for www.cinderdesigns.co.uk, which is run by Cinder Designs, trading as Cinder Designs.
The website
We do what we can to protect the privacy of anyone using our site. It meets the relevant UK laws European GDPR requirements.
Information we collect
The information we collect through the website, over email, on the phone, and in other ways, may include:
- Any personal details you knowingly share with us, like your name, email address, telephone number, demographic information such as postcode etc.
- Your IP address. That’s a string of numbers unique to your computer. We use it to see how you use our website.
- Data the website records so we can recognise you and your preferred settings. This saves you from re-entering information when you come back to the site. It’s recorded on your computer with cookies. Most browsers let you reject cookies or warn you before downloading them. Check ‘help’ on your browser to find out how.
We require this information for internal record keeping. We may use the information to improve our products and services where applicable. We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you provide. From time to time, we may also use your information to contact you for market research purposes. We will only contact you by email. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
Cookies
This website uses cookies to improve the experience you get when you visit the site. Where applicable, it uses a cookie-control system so you can choose whether to allow cookies the first time you visit. It meets recent legislation for websites to get explicit consent from users before leaving behind or reading files like cookies.
Your rights
You can ask for a copy of any information we currently hold about you for free. If you’d like a copy, please send us an email via the contact page on the website. If you do have any concerns about your personal data or our privacy policies, we’ll do whatever we can to help. You can also contact ICO, the regulatory body for GDPR. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at hello@cinderdesigns.co.uk. If you believe that any of your information that we are holding is incorrect or incomplete, please email us as soon as possible via the above email address. We will promptly correct any information found to be incorrect.
Changes
We may change our privacy policy at any time. We’ll post any changes in the privacy policy section of our website. If we make any material changes to our privacy policy that affect customer information we already have in our database, we’ll tell all our customers about the change. If we’re going to use your personally identifiable information in a different way from how we told you when we collected it, we’ll let you know, and you can choose whether you agree to it. Please regularly check our privacy policy if you have any concerns about how we store your data.
More information
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
September 2023
Cinder Designs
Surrey, GU9